IMPACT service monitor
System status
Current and historical health for critical IMPACT services, checked from outside our infrastructure.
All systems operational
No known issues affecting monitored services.
Last checked: 27 Oct 2026, 09:01 am UTC
9
critical systems
94.80%
90-day uptime
0
active issues
Critical components
| Component | Status | Latency | Uptime | Last 90 days |
|---|---|---|---|---|
Sign-in Account sign-in and single sign-on | Operational | 262 ms | 85.11% | |
Core API Core APIs and backend services | Operational | 283 ms | 89.36% | |
Marketplace API Marketplace APIs and integrations | Operational | 284 ms | 89.36% | |
File Service File storage and processing | Operational | 248 ms | 89.36% | |
IMPACT Web App Primary web application and dashboard | Operational | 539 ms | 100.00% | |
IMPACT Portal Administrative portal | Operational | 257 ms | 100.00% | |
IMPACT Marketplace Marketplace user interface | Operational | 1711 ms | 100.00% | |
Help Centre Documentation and knowledge base | Operational | 1479 ms | 100.00% | |
IMPACT Website Public marketing website | Operational | 24 ms | 100.00% |
Days without snapshots are shown as no data.
Dependencies
Third-party providers. Their status is shown for context and does not affect the summary above.
| Component | Status | Latency | Uptime | Last 90 days |
|---|---|---|---|---|
OpenAI API OpenAI API platform services | Operational | 328 ms | 97.87% | |
Claude API Anthropic Claude API services | Operational | 282 ms | 100.00% |
Days without snapshots are shown as no data.
Recent status changes
Help Centre
Help Centre changed from Degraded to Operational
27 Oct 2026, 07:04 am UTC
Help Centre
Help Centre changed from Operational to Degraded
27 Oct 2026, 07:03 am UTC
IMPACT Marketplace
IMPACT Marketplace changed from Degraded to Operational
27 Oct 2026, 06:31 am UTC
IMPACT Marketplace
IMPACT Marketplace changed from Operational to Degraded
27 Oct 2026, 06:30 am UTC
Help Centre
Help Centre changed from Degraded to Operational
27 Oct 2026, 06:15 am UTC
IMPACT Marketplace
IMPACT Marketplace changed from Degraded to Operational
27 Oct 2026, 06:15 am UTC
Help Centre
Help Centre changed from Operational to Degraded
27 Oct 2026, 06:14 am UTC
IMPACT Marketplace
IMPACT Marketplace changed from Operational to Degraded
27 Oct 2026, 06:14 am UTC