What this does

Explains how member access works in the current IMPACT Web app, including invitations, workspace membership, role switches, feature permissions, and entitlement limits.

Current access and functionality

Verified against the current impact-web, impact-client, and impact-marketplace code on 2026-05-07.
Member management is web-first and requires the user to be signed in with an active workspace.
Workspace owner/admin users can invite members, manage membership settings, and update role flags when the workspace is active.
Staff users can view permitted member/profile information but cannot manage workspace-level roles unless granted the relevant admin role.
AI employee settings appear in member areas only where the workspace has the required AI entitlement and the user has admin access.

Roles and access controls

Current member access is controlled by workspace relationship flags and per-feature permissions, including:

Access flag	What it is used for
Business owner	Highest workspace authority, including workspace ownership and sensitive settings.
Workspace administrator	General workspace administration, member settings, and setup actions.
Project coordinator	Broader project creation/coordination access across the workspace.
HR admin	People/performance-related administration where enabled.
Finance admin	Finance-related administration where enabled.
Security admin	Security-related administration where enabled.
Feature permissions	Fine-grained toggles such as AI feature access, subject to entitlement.

Steps

Inviting a member

Open Members from the sidebar.
Use the invite action when it is available.
Enter the invitee email and choose the target workspace or workspaces.
Send the invitation. The invitee must accept using the same email address.

Updating member access

Open the member profile from Members.
Open workspace or membership settings for the member.
Update role flags, reporting manager, tags, work week, or feature permissions where the UI allows it.
Save changes. The user's menu and available actions update from the permission matrix.

Removing or restoring access

Open the member or workspace membership action menu.
Remove, suspend, restore, or reactivate access only where the workspace status and entitlement limits allow it.
Reassign work before removal when the member owns active tasks or responsibilities.

Common issues

Issue: The invite action is missing. Fix: Check that the current user is a workspace owner/admin and that the selected workspace is active.
Issue: A member can sign in but sees limited navigation. Fix: Check workspace selection, role flags, feature permissions, and subscription entitlements.
Issue: An AI employee setting is disabled. Fix: Confirm the workspace has the required AI entitlement and available seat capacity.

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Topics

How to manage workspace members