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What this does

Use impact-client to open assigned surveys, answer questionnaire or assessment items, and submit responses from a mobile device.

Current access and functionality

• Verified against the current impact-client, impact-web, and impact-marketplace code on 2026-05-07.
• Mobile survey access depends on the survey campaign, respondent assignment, workspace, project, team, or public/private access rules.
• Staff can answer surveys and assessments assigned to them. Admin setup for questionnaires, campaigns, versions, and recipient targeting is web-first.
• The mobile app includes survey landing and response screens, including selected psychometric or assessment flows where enabled.
• Survey results and campaign administration are primarily reviewed in impact-web.

How to answer a survey

1. Open the mobile app and confirm the correct workspace.
2. Open Surveys from the landing/home view or the survey notification.
3. Select the assigned survey or assessment.
4. Read the instructions and answer each required question.
5. Review your responses before submission where the flow allows it.
6. Submit the survey.
7. If submission fails, reconnect and retry before the campaign closes.

Common issues

• Issue: A survey is missing. Fix: Check workspace selection, campaign audience, due date, and whether the user is included as a respondent.
• Issue: The survey cannot be submitted. Fix: Complete required questions and retry with a stable connection.
• Issue: A user wants to create a survey from mobile. Fix: Survey and questionnaire setup is web-first for admins.

Related

• How to create and distribute surveys
• How to use psychometric assessments