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How to work on tasks in the mobile app

Last updated: 7 May 2026

What this does

Use impact-client to view assigned tasks, update task progress, work through the Action / Verify / Accept workflow, and handle task comments or supporting evidence.

Current access and functionality

  • Verified against the current impact-client, impact-web, and impact-marketplace code on 2026-05-07.
  • Mobile task access is scoped by selected workspace, project, team, assignment, and role.
  • Staff can act on tasks assigned to them or otherwise permitted to them. Project managers, team leads, and admins may have broader task visibility or management actions.
  • Task actions can include viewing details, changing permitted status, working through checklist items, adding comments, reviewing attachments, and navigating back to the project context.
  • Some task creation, assignment, scheduling, and workflow configuration remains web-first, depending on role and feature.

How to work on a task

  1. Open the mobile app and confirm the correct workspace is selected.
  2. Open My Tasks, a project task list, or a task card from the landing/home view.
  3. Select the task you need to work on.
  4. Review the task stage, assignees, due dates, project context, comments, and any checklist requirements.
  5. Complete the work required for your current stage:
    • Action - produce the requested work.
    • Verify - review the submitted work and request rework or approve where permitted.
    • Accept - give final acceptance where permitted.
  6. Add comments, evidence, or checklist results as required.
  7. Save or submit the permitted status change.
  8. Refresh the list if the task does not move immediately after sync.

Offline and sync notes

  • Checklist item results and selected task-related changes can be stored locally and pushed later.
  • File, image, and structural changes may need a stable connection before they are fully synced.
  • If you worked offline, reconnect before assuming other users can see your updates.

Common issues

  • Issue: The task is visible but cannot be updated. Fix: Check whether you are assigned to the active workflow stage and whether your role permits the action.
  • Issue: A checklist or attachment did not upload. Fix: Reconnect to a stable network and reopen the task so sync can retry.
  • Issue: The task disappeared from My Tasks. Fix: It may have moved to another status, workspace, project filter, or assignee.

Related

Keywords: taskschecklistsprojects