What this does

Change your IMPACT account password. IMPACT shows a real-time password strength meter to help you choose a secure password.

Current access and functionality

Verified against the current impact-web, impact-client, and impact-marketplace code on 2026-05-07.
In impact-web, users must be signed in and working in an active workspace. Navigation and write actions are role-, permission-, and entitlement-aware; unavailable modules are hidden or disabled instead of being universally visible.

Go to Member Settings (accessible from your profile menu or the Members section).
Click Change Password (or the security/password option).
Enter your Current Password to verify your identity.
Enter your New Password:
- A strength meter appears as you type, showing one of five levels:
  - Risky (red) — too weak, do not use
  - Guessable (orange) — easy to crack
  - Weak (yellow) — could be stronger
  - Safe (light green) — acceptable
  - Secure (green) — strong password
Enter the new password again in the Confirm Password field.
Click Confirm.
A success message appears. Your password is changed immediately.

You do not need to log out and log back in — the new password takes effect for your next login.

Use the visibility toggle (eye icon) on any password field to temporarily show what you have typed.
Aim for a Safe or Secure strength rating. Use a mix of uppercase, lowercase, numbers, and special characters.
If you have forgotten your current password, use the Forgot Password link on the login page instead.

Issue: "Incorrect password" error — Fix: The current password you entered does not match. Try again carefully. If you have forgotten it, use the forgot password flow on the login page.
Issue: New password is not accepted — Fix: Ensure the new password meets the minimum requirements and is different from your current password.
Issue: "Reset password failed" error — Fix: This is usually a temporary issue. Try again in a few moments. If it persists, contact your administrator.