How to import marketplace templates
Last updated: 7 May 2026
What this does
Explains how purchased marketplace templates are imported into current IMPACT Web workspaces.
Current access and functionality
- Verified against the current
impact-web,impact-client, andimpact-marketplacecode on 2026-05-07. - Purchase and ownership live in
impact-marketplaceunder My Space / My Templates. - Import actions live in
impact-webinside the destination feature, not as one universal import page. - Current web import targets include checklists, projects/playbooks, project risks, competencies, and questionnaires where the user has permission.
- Import requires an active workspace, matching template type, and admin/owner or equivalent management access for the destination.
Supported template destinations
| Marketplace type | Current destination in impact-web |
|---|---|
| Checklist | Company checklist templates or checklist import flow. |
| Project / Playbook | Project creation, playbook/template import, or project template flows. |
| Risk | Project risk import when working inside a project risk area. |
| Competency | Competency framework import. |
| Questionnaire | Questionnaire/survey template import. |
Steps
- In
impact-marketplace, sign in and purchase or acquire the template. - Confirm the item appears in My Space / My Templates.
- In
impact-web, open the destination feature. - Choose the import-from-marketplace or inventory action.
- Select the purchased item, version, and language.
- Select the target workspace or project if prompted.
- Confirm import and review the copied template in the destination feature.
Common issues
- Issue: Import action is hidden. Fix: Check that the user is an admin/owner or otherwise permitted to create that destination object.
- Issue: The template is visible in marketplace but missing in web import. Fix: Confirm the same account is signed in, the item is purchased, and the type matches the current destination feature.
- Issue: Import fails for a project risk or competency. Fix: Confirm the selected workspace/project is active and the user has management access there.