IMPACT logo

Hello, How can we help?

Back to FAQ

How to switch workspaces

Last updated: 7 May 2026

What this does

Switch between different companies or workspaces you belong to. If you are a member of multiple organisations in IMPACT, you can move between them without logging out.

Current access and functionality

  • Verified against the current impact-web, impact-client, and impact-marketplace code on 2026-05-07.
  • In impact-web, users must be signed in and working in an active workspace. Navigation and write actions are role-, permission-, and entitlement-aware; unavailable modules are hidden or disabled instead of being universally visible.

Steps

  1. Look at the top bar of the IMPACT Web interface.
  2. Click the workspace switcher (shows the name of your current workspace).
  3. A dropdown appears listing all workspaces you are a member of.
  4. Select the workspace you want to switch to.
  5. The interface reloads with the selected workspace's data — projects, teams, members, and settings all change to reflect the new workspace.

Tips

  • Your most recently used workspace is remembered, so you will return to it on your next login.
  • Each workspace has its own projects, teams, settings, and permissions. Your role may differ between workspaces (e.g., admin in one, staff in another).
  • If you have been invited to a new workspace via email, accept the invitation first — the workspace will then appear in your switcher.

Common issues

  • Issue: A workspace is missing from the switcher — Fix: You may not have accepted the invitation yet. Check your email for a workspace invitation link. If you have already accepted, ask the workspace admin to verify your membership.
  • Issue: My permissions are different in another workspace — Fix: This is by design. Each workspace manages its own roles and permissions independently. Contact that workspace's admin if you need different access.

Related

Keywords: settings