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Quality Control

Make good quality a habit your team can repeat.

A good result should not depend on who happens to be checking. Give your team a shared standard, clear follow-ups and the confidence to pass work on when it is ready.

The same care, from one check to the next.

A simple example

A check that carries through

  1. Check against the standard

    The same expectations

  2. Put the issue right

    The correction recorded

  3. Review the result

    Ready to pass on

Good work, backed by a clear record

“Checked” can mean different things to different people.

One person catches the detail. Another overlooks it. A recurring issue gets fixed for today, but the learning never makes it back into the next check.

Put it into practice

From a quality check to work ready to pass on.

The check, the correction and the final review belong to the same story.

Choose a step to see what changes.

Set out the checks and the information needed to judge the result.

An incoming goods check

  • Item and quantityTo check
  • Outer packagingTo check
  • Seal conditionTo check

Agree what good looks like.

The same three checks are ready for whoever receives the delivery.

A simple example

Other places to start

Incoming goods checksIn-process inspectionsFinal quality checks

A better working day

Make the standard easier to uphold.

A manufacturing team member checking work on the production floor

Help every checker know what matters.

Put the expected responses, photos or measurements beside the steps your team follows.

Make corrections easier to follow.

Connect the original issue to the person fixing it and the evidence of the correction.

Carry the learning forward.

Use completed checks and recurring findings to guide the next review of your working instructions.

Which check would you like everyone to do consistently?

Bring us a quality routine your team already uses. Let’s make the standard and the follow-through clearer.

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