KPI and Supermetrics

Timeliness and Quality

Is Performance Just About Time and Quality?

timeliness and quality

Typically, employee performances are measured based on the quality of their work and the speed with which they complete tasks. However, this narrow focus can overlook other crucial aspects that contribute to overall effectiveness. While timeliness and quality are essential, they do not capture the entire picture of an individual’s performance.

Beyond these traditional metrics, factors such as problem-solving skills, adaptability, teamwork, and communication abilities also play a significant role in success. Employees who can effectively navigate complex challenges, collaborate with colleagues, and communicate ideas clearly are invaluable assets to any organization. Additionally, considering an individual’s potential for growth and development is essential in fostering a high-performing workforce.

Metrices

Customizing Your Performance Measurement

supermetrics

Customizable Performance Metrics

Tailor your measurements to your specific goals and needs. You can create metrics that accurately reflect your unique work style and priorities, providing you with a more meaningful and insightful assessment of your performance. These metrics such as number of errors resolved, number of customers deal, total earnings etc. can be done via super-metrics in im✻PACT. 

Custom Metrics

Create and define your own metrics, tailoring them to specific needs. Measurement methods include numerical inputs, earned amounts, and simple yes/no responses.

Common Metrics

Pre-defined by the platform, common metrics provide a starting point. You can import these metrics and customize them further to align with your unique requirements.

Measure What Matters

In metrics definition, you are given the flexibility in defining your own performance measurements. You can choose from a variety of data types, including currency values, numeric values, and simple yes/no questions. This adaptability allows you to accurately track and measure a wide range of metrics, ensuring that your performance data is relevant and meaningful.

Currency Value

For metrics related to financial performance, such as revenue, expenses, or profit, you can use currency values to track and analyze your data.

Numeric Values

Numeric values can be used for a variety of metrics, including quantities, percentages, or any other numerical data. This option is ideal for tracking metrics such as the number of tasks completed, the time spent on projects, or customer satisfaction ratings.

Yes/No Questions

For metrics that require a binary response, such as whether a task was completed on time or if a customer was satisfied, you can use yes/no questions. This option is simple and straightforward, making it easy to collect and analyze data for these types of metrics.

Set Your Metrics to Checklists

You can easily organize your metrics by assigning them to specific checklists. As you complete tasks and mark off items on your checklists, the associated metrics will contribute to your overall KPIs. This streamlined process helps you visualize your progress, stay on track, and ensure that your efforts are aligned with your goals.

Target

Achieve Your Goals with Targeted Metrics

Set Targets to Achieve

Tailor your measurements to your specific goals and needs. You can create metrics that accurately reflect your unique work style and priorities, providing you with a more meaningful and insightful assessment of your performance. These metrics such as number of errors resolved, number of customers deal, total earnings etc. can be done via super-metrics in im✻PACT. 

KPI

Key Performance Indicator

Setup your own KPI

A Key Performance Indicator (KPI) is a measurable metric that tracks how well individuals or teams are meeting their goals. For example, a sales team might use KPIs to measure sales revenue, conversion rates, or customer satisfaction. In im✻PACT, you can customize KPIs to align with the specific needs of your team members, your team, and your projects.

Define recurring period

Set the desired recurring period for your KPIs to ensure ongoing measurement and tracking. Whether you need monthly, quarterly, or annual evaluations, the system allows you to choose the frequency that best suits your needs.

Targets that contributes to the KPI

Define clear and achievable targets for each KPI to stay focused and motivated. Our intuitive target-setting feature allows you to set specific goals and track your progress towards achieving them.

Assign the KPI to Project, Team or Member

Assign KPIs to projects, teams, or individual members to facilitate accountability and monitor performance at different levels of your organization. This feature helps ensure that everyone is aligned and working towards common goals.

Performance Insights at Your Fingertips

You can visualize your KPIs in real-time using pie charts and radar charts. This visual representation provides a clear and concise overview of your performance, making it easy for you to visual which targets have been achieved and which have yet to complete.

You can access and track your KPIs on your personal profile dashboard, project dashboard, and team dashboard. This means you can easily monitor your progress and performance at different levels of your organization, ensuring that you stay on top of your goals and objectives. As you complete tasks and achieve your targets, your KPIs will be calculated and reflected in the charts, providing you with up-to-date insights into your performance.

KPI and Supermetrics

Is Performance Just About Time and Quality?

Timeliness and Quality

Typically, employee performances are measured based on the quality of their work and the speed with which they complete tasks. However, this narrow focus can overlook other crucial aspects that contribute to overall effectiveness. While timeliness and quality are essential, they do not capture the entire picture of an individual’s performance.

Beyond these traditional metrics, factors such as problem-solving skills, adaptability, teamwork, and communication abilities also play a significant role in success. Employees who can effectively navigate complex challenges, collaborate with colleagues, and communicate ideas clearly are invaluable assets to any organization. Additionally, considering an individual’s potential for growth and development is essential in fostering a high-performing workforce.

Metrices

Customizing Your Performance Measurement

Customizable Performance Metrics

Tailor your measurements to your specific goals and needs. You can create metrics that accurately reflect your unique work style and priorities, providing you with a more meaningful and insightful assessment of your performance. These metrics such as number of errors resolved, number of customers deal, total earnings etc. can be done via super-metrics in im✻PACT. 

Custom Metrics

Create and define your own metrics, tailoring them to specific needs. Measurement methods include numerical inputs, earned amounts, and simple yes/no responses.

Common Metrics

Pre-defined by the platform, common metrics provide a starting point. You can import these metrics and customize them further to align with your unique requirements.

Measure What Matters

In metrics definition, you are given the flexibility in defining your own performance measurements. You can choose from a variety of data types, including currency values, numeric values, and simple yes/no questions. This adaptability allows you to accurately track and measure a wide range of metrics, ensuring that your performance data is relevant and meaningful.

Yes/No Questions

For metrics that require a binary response, such as whether a task was completed on time or if a customer was satisfied, you can use yes/no questions. This option is simple and straightforward, making it easy to collect and analyze data for these types of metrics.

Numeric Values

Numeric values can be used for a variety of metrics, including quantities, percentages, or any other numerical data. This option is ideal for tracking metrics such as the number of tasks completed, the time spent on projects, or customer satisfaction ratings.

Currency Value

For metrics related to financial performance, such as revenue, expenses, or profit, you can use currency values to track and analyze your data.

Set Your Metrics to Checklists

You can easily organize your metrics by assigning them to specific checklists. As you complete tasks and mark off items on your checklists, the associated metrics will contribute to your overall KPIs. This streamlined process helps you visualize your progress, stay on track, and ensure that your efforts are aligned with your goals.

Target

Achieve Your Goals with Targeted Metrics

Set Targets to Achieve

Tailor your measurements to your specific goals and needs. You can create metrics that accurately reflect your unique work style and priorities, providing you with a more meaningful and insightful assessment of your performance. These metrics such as number of errors resolved, number of customers deal, total earnings etc. can be done via super-metrics in im✻PACT. 

KPI

Key Performance Indicator

Setup your own KPI

A Key Performance Indicator (KPI) is a measurable metric that tracks how well individuals or teams are meeting their goals. For example, a sales team might use KPIs to measure sales revenue, conversion rates, or customer satisfaction. In im✻PACT, you can customize KPIs to align with the specific needs of your team members, your team, and your projects.

Define recurring period

Set the desired recurring period for your KPIs to ensure ongoing measurement and tracking. Whether you need monthly, quarterly, or annual evaluations, the system allows you to choose the frequency that best suits your needs.

Targets that contributes to the KPI

Define clear and achievable targets for each KPI to stay focused and motivated. Our intuitive target-setting feature allows you to set specific goals and track your progress towards achieving them.

Assign the KPI to Project, Team or Member
Assign KPIs to projects, teams, or individual members to facilitate accountability and monitor performance at different levels of your organization. This feature helps ensure that everyone is aligned and working towards common goals.

Performance Insights at Your Fingertips

You can visualize your KPIs in real-time using pie charts and radar charts. This visual representation provides a clear and concise overview of your performance, making it easy for you to visual which targets have been achieved and which have yet to complete.

You can access and track your KPIs on your personal profile dashboard, project dashboard, and team dashboard. This means you can easily monitor your progress and performance at different levels of your organization, ensuring that you stay on top of your goals and objectives. As you complete tasks and achieve your targets, your KPIs will be calculated and reflected in the charts, providing you with up-to-date insights into your performance.